PRIVACY POLICY

1. Introduction

Welcome to PTxSA, LLC. We respect your privacy and are committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ptxsa.com, or communicate with us electronically, including via SMS text messaging.

2. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, mailing address.

Technical Information: IP address, browser type, operating system, and usage data.

Transactional Information: Payment details and purchase history, when applicable.

Cookies and Tracking Technologies: Data collected through cookies, tracking pixels, and analytics tools.

SMS Communication Data: Mobile phone number, message content, message timestamps, and opt-in or opt-out status related to text messaging.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide, operate, and improve our healthcare services.

To schedule appointments and deliver required healthcare communications.

To send appointment reminders, confirmations, rescheduling notices, and required paperwork via SMS, email, or phone.

To respond to inquiries and provide customer support.

To maintain security and prevent fraudulent activity.

To comply with legal, regulatory, and healthcare related obligations.

4. SMS Text Messaging and Mobile Information

If you opt in to receive SMS text messages from PTxSA, your mobile number will be used solely for healthcare related communications, including appointment reminders, confirmations, rescheduling notices, follow ups, and required intake or paperwork.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging data is used only to deliver the services you have requested and to comply with applicable laws.

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. You may request help by replying HELP.

5. Sharing Your Information

We do not sell, rent, or share your personal information for marketing purposes. We may share your information only in the following circumstances:

Service Providers: Trusted third party vendors who assist with secure communications, scheduling, payment processing, or IT infrastructure. These providers are contractually required to protect your information.

Legal Authorities: When required by law or to protect the rights, safety, or property of PTxSA or others.

Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance website functionality and user experience. You may manage cookie preferences through your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission or storage is completely secure.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access, update, or request deletion of your personal information.

Opt out of non essential communications.

Withdraw consent for SMS messaging at any time.

File a complaint with a regulatory authority.

To exercise these rights, contact us using the information below.

9. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those sites.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If such information is identified, it will be deleted promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website. Continued use of our services constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

PTxSA, LLC
5900 Balcones Drive STE 100
Austin, TX

indyhenderson@ptxsa.com
210-541-2856